Shipping Policy

Last updated October 27, 2026

Delivery area and free shipping

We deliver only within the contiguous United States, meaning the 48 adjoining states and the District of Columbia. We do not deliver to Alaska, Hawaii, United States territories, APO or FPO addresses, or international addresses. A person outside this area may order for an eligible delivery address. Standard shipping is free on every product, with no minimum purchase or hidden delivery surcharge.

Total delivery time

Expected delivery is 3 to 5 business days after order confirmation, including both processing and transportation. We do not add an undisclosed processing period to that estimate. Business days are Monday through Friday, excluding United States federal holidays. The confirmation date is day zero and counting begins on the next business day. Weekend and holiday confirmations begin counting on the next business day.

The delivery range is an estimate rather than an appointment for a specific hour. We provide notice of a known material delay and a suitable resolution. We do not use open ended delay language to override applicable law or keep payment indefinitely.

Shipping origin

Orders ship from our company address: DELTAMONT DIGITAL SUPPLY LLC, 2529 C Highway 227, Carrollton, KY 41008, United States. Returns use the same address, with instructions available from support@deltamontdesk.com. This address is not offered as a public retail or pickup location.

Confirmation and tracking

We send order and shipping communications to the email provided at checkout. When tracking is available, the shipment email contains the tracking information. A carrier may need time to record the initial scan. If an order is divided into packages, we explain the available tracking details; no additional shipping charge applies.

Delays before shipment

If we cannot ship in time to meet our promise, we will contact you with a revised date when reasonably known and offer the option to agree to the delay or cancel for a prompt full refund of unshipped merchandise. We do not substitute materially different items without your permission. If we cannot fulfill the order or obtain required agreement to a delay, we cancel the unshipped items and promptly refund them. We issue an agreed cancellation refund within 3 business days, subject to any earlier legal deadline.

Delivery issues

Contact us for overdue, lost, damaged, or apparently misdelivered packages. We investigate with the carrier and arrange an appropriate replacement or refund. A delivered scan alone does not automatically settle a genuine nonreceipt claim. We do not require you to purchase shipping insurance or resolve the carrier claim before we assist.

Check your delivery details before checkout. Email corrections promptly; a change may be impossible after dispatch. If a delivery fails, we discuss redelivery or refund rather than imposing an undisclosed penalty. Mandatory rights remain intact.

Contact and taxes

Email support@deltamontdesk.com, Monday through Friday, 9:00 AM to 6:00 PM Eastern Time, excluding United States federal holidays. Messages outside service hours are handled next business day. Prices are in USD. Applicable sales tax is displayed before payment; free shipping remains free.